6. Withdrawal
6.1 I cannot or do not want to participate
It is possible that you cannot or do not want to fill in the questionnaire. In this case, please send an email to NLhelpdeskGM@ipsos.com stating your login code, which you will find in the invitation letter, or your address. You may also call 0800-0191 (7 days a week, 09.00 – 21.00).
6.2 I have started but do not want to finish the questionnaire
You do not have to answer a certain question if you do not want to, you may adjust your answers, and you may stop filling in the questionnaire at any time. If you stop filling in the questionnaire, the answers you have already provided are saved. If you don’t want that your answers are used in the study, we can erase your answers. This is possible until December 8, 2024. Contact Ipsos I&O at NLhelpdeskGM@ipsos.com or call 0800-0191 (7 days a week, 09.00 – 21.00). Once you have provided your login details, Ipsos I&O will erase your answers.
6.3 The person to whom the letter is addressed does not live at this address
Despite the care taken to ensure that the addresses are correct, you may have received an invitation for someone who no longer lives at your address. To ensure that the GGD does not send you any further reminders, please inform us of this by sending an email to NLhelpdeskGM@ipsos.com. Please include the login code, which you will find in the invitation letter, or the address. You may also call 0800-0191 (7 days a week, 09.00 – 21.00).
6.4 The person to whom the letter is addressed is unable to fill in the questionnaire
If the person to whom the letter is addressed is unable to fill in the questionnaire, for example due to illness, you may not want this person to continue to receive reminders. Please inform us of this by sending an email to NLhelpdeskGM@ipsos.com. Please include the login code, which you will find in the invitation letter, or the address. You may also call 0800-0191 (7 days a week, 09.00 – 21.00).
6.5 The person to whom the letter is addressed is not currently at this address
The questionnaire can be completed until December 8, 2024. If the person to whom the letter is addressed will return before this date, they may still be able to fill in the questionnaire Please inform us if the person to whom the letter is addressed will not return before this date. Send an email to NLhelpdeskGM@ipsos.com. Please include the login code, which you will find in the invitation letter, or the address. You may also call 0800-0191 (7 days a week, 09.00 – 21.00).
6.6 The person to whom the letter is addressed has died
Despite the care taken to ensure that the addresses are correct, you may have received an invitation letter for someone who has died. In this case, please accept our sincere apologies. To make sure that the GGD does not send reminders, please inform us by sending an email to NLhelpdeskGM@ipsos.com. Please include the login code, which you will find in the invitation letter, or the address. Or call 0800-0191 (7 days a week, 09.00 – 21.00).
6.7 I do not want to receive any more post from you
It is possible that you cannot or do not want to fill in the questionnaire of the GGD Health Monitor. Please inform us of this by sending an email to NLhelpdeskGM@ipsos.com. Please include your login code, which you will find in the invitation letter, or your address. Or call 0800-0191 (7 days a week, 09.00 – 21.00).
If you do not want the GGD to contact you for other future studies, please inform your municipality of this, as we have obtained your name and address from the personal records database (BRP).
